- Main venue: (704) 697-6929
- Box Office: (704) 339-5700
- Located at main box office entrance
- Valid photo ID required for ticket pickup
- Arrive at least 30 minutes before showtime
- Tickets held under purchaser's name
- Dedicated AvidXchange Music Factory parking lot
- Street parking available
- Nearby public parking garages
- Parking fees may apply
- Recommended to arrive early during peak times
- Wheelchair accessible seating available
- Companion seats next to accessible spaces
- Request special seating when purchasing tickets
- Contact venue in advance for specific accommodations
- Must be 18+ for most shows
- No outside food or drinks
- Valid government-issued ID required
- No recording during performances
- Arrive at least 15 minutes before showtime
- Seating is first-come, first-served
- Most shows are 18+
- Some family-friendly comedy shows may allow minors
- Children under 12 typically require adult supervision
- Age restrictions vary by specific performance
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