- Main Box Office: (866) 920-5299
- Administrative Office: (415) 788-7353
- Located at main box office entrance
- Valid photo ID required for pickup
- Available 1 hour before performance start time
- Can be collected by original ticket purchaser or authorized representative
- Nearby parking garages within 2-3 blocks
- Street parking with metered spaces
- Wilson Street Garage recommended
- Some evening performances have reduced parking rates
- Validated parking available at select nearby facilities
- Wheelchair accessible seating in multiple locations
- Companion seats available next to wheelchair spaces
- Assistive listening devices provided
- Service animal friendly
- Elevator access to all levels
- No outside food or beverages
- Photography/recording prohibited during performances
- Business casual attire recommended
- Late seating during performance breaks
- No smoking anywhere in venue
- Children 5 and older permitted
- Children under 5 not recommended for most performances
- Some family-friendly jazz shows have specific age guidelines
- Ticket required for all children regardless of age