- Main reception: 01935 427516
- Enquiries and bookings: 01935 427516
- Operating hours: Monday to Friday 9:00 AM - 5:00 PM
- For emergency maintenance or security issues: Contact local authorities or on-site manager
- Tickets and passes available at main reception
- Opening hours: 30 minutes before facility opening to closing time
- Photo ID required for collection
- Advanced booking recommended during peak times
- Same-day tickets subject to availability
- Free on-site car park available
- Approximately 200+ parking spaces
- Accessible disabled parking spaces near main entrance
- No time restrictions during operating hours
- EV charging points may be available - contact venue to confirm
- Wheelchair accessible seating in main halls and sports areas
- Accessible toilets throughout facility
- Lift access to all floors
- Reserved parking for disabled visitors
- Accessible changing facilities available
- Guide dogs welcome
- Contact venue in advance for specific accessibility requirements
- Valid ID required for membership access
- Gym rules and etiquette must be observed
- Photography/recording restricted in certain areas
- Mobile phones on silent in quiet zones
- No glass containers in leisure areas
- Health and safety regulations must be followed
- Persons under the influence of alcohol/drugs not permitted
- Children under 16 must be supervised by an adult at all times
- Dedicated children's activity areas and swimming times available
- Specific age restrictions apply to certain facilities - contact venue
- Children's swimming lessons and clubs offered
- School holiday activity programmes available
- Adult supervision ratios must meet leisure centre standards
