Tom Hamilton

- Main Line: (540) 343-5100
- Box Office: (540) 343-5100
- Hours: Available during box office hours (typically Tuesday-Friday 12:00 PM - 6:00 PM)

- Will Call Window: Available at box office
- Location: Main entrance of 5 Points Music Sanctuary
- Hours: Typically open 1 hour before event start time
- ID Required: Photo identification required for ticket pickup
- Tickets must be picked up under the name they were purchased

- Street Parking: Available on surrounding streets in downtown Roanoke
- Paid Parking: Check local signage for rates and time limits
- Parking Garages: Multiple garages within walking distance (3-5 blocks)
- ADA Parking: Limited accessible spaces available; contact venue in advance
- Recommendation: Arrive early for peak event times to secure nearby parking

- Wheelchair Accessible: Yes, dedicated accessible seating available
- Companion Seating: Provided for guests with mobility assistance needs
- Accessible Restrooms: Available on venue premises
- Elevator Access: Contact venue for specific accessibility accommodations
- Advanced Notice: Recommended to request accessible seating when purchasing tickets
- Contact: Call (540) 343-5100 for accessibility needs and arrangements

- Age Restrictions: Vary by event; check specific show details
- Outside Beverages: Typically not permitted; venue beverages available for purchase
- Recording Policy: No professional recording; personal photography may be restricted
- Venue Capacity: Approximately 350-400 standing/seated capacity
- Doors Policy: Once doors close, late entry may be restricted
- Bag Policy: Small bags and purses permitted; large bags may be subject to inspection
- Prohibited Items: Weapons, illegal substances, and excessive outside items not allowed
- Conduct: Professional behavior expected; disruptive conduct may result in removal

- Age Restrictions: Vary by event (all ages, 18+, or 21+ events)
- Ticket Purchase: Children typically require full ticket purchase
- Parental Supervision: Minors require adult supervision for most events
- Specific Age Requirements: Review individual event listings for age policy
- Lap Children: Typically children under 2 may enter without ticket (venue dependent)
- All Ages Events: 5 Points Music Sanctuary hosts family-friendly programming
- Contact venue for clarification on child admission for specific shows