Unfortunately, the Event Organizer has had to cancel your event. You don't need to do a thing. We'll issue a refund to the original method of payment used at time of purchase, as soon as funds are received from the Event Organizer. It should appear on your account within 14-21 days. Please Note: If the tickets were transferred to you, the refund will go to the fan who originally purchased the tickets from Ticketmaster. Please see our Purchase Policy for more information.
- Main Line: (214) 396-3339
- Box Office: (214) 396-3339
- Located at main entrance
- Must present photo ID
- Ticket purchaser must be present for pickup
- Opens 1 hour before event start time
- Free street parking available
- Nearby paid parking lots
- Limited on-site parking
- Rideshare recommended for busy nights
- ADA compliant venue
- Wheelchair accessible areas
- Designated spaces for mobility-impaired guests
- Staff assistance available upon request
- 21+ for most shows
- Valid government-issued photo ID required
- No outside food or drinks
- No re-entry policy
- Smoking only in designated outdoor areas
- Most shows are 21+
- Some all-ages events may be scheduled
- Minors must be accompanied by legal guardian
- Age restrictions vary by specific event
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