- Box Office: +44 (0)191 200 7654
- General Enquiries: +44 (0)191 200 7654
- Opening hours for phone bookings: Monday-Saturday, 10:00 AM - 6:00 PM
- Will call available at box office
- Collection window: 1 hour before performance start time
- Valid ID required for collection
- Tickets must be collected in the name of the purchaser
- Ample free car parking available on-site
- Accessible parking spaces near main entrance
- No permit required
- Street parking available in surrounding areas
- Wheelchair accessible spaces throughout venue
- Companion seats available adjacent to accessible spaces
- Accessible toilets on ground floor
- Step-free access to main entrance and seating areas
- Assistance dogs welcome
- No photography or video recording during performances
- Mobile phones should be switched to silent mode
- No outside food or drink permitted
- Late entry may not be permitted after performance commencement
- Dress code: Smart casual recommended for evening performances
- Children under 2 may attend free (no seat allocated)
- Children 2+ require a ticket
- Family-friendly performances scheduled regularly
- Children must remain seated during performances
- Parent/guardian supervision required at all times