Unfortunately, the Event Organizer has had to cancel your event. You don't need to do a thing. We'll issue a refund to the original method of payment used at time of purchase, as soon as funds are received from the Event Organizer. It should appear on your account within 14-21 days. Please Note: If the tickets were transferred to you, the refund will go to the fan who originally purchased the tickets from Ticketmaster. Please see our Purchase Policy for more information.

- Main Box Office: (513) 555-ROCK
- General Inquiries: (513) 555-7625

- Located at main entrance box office
- Valid photo ID required for pickup
- Can be retrieved 1 hour before event start time
- Prepurchased tickets held up to 30 minutes before event

- On-site parking available
- Parking fee: $10-$20 depending on event
- Handicap parking near main entrance
- Recommended to arrive 1 hour early for premium parking

- Wheelchair accessible seating available
- Companion seats adjacent to wheelchair spaces
- Must be purchased through dedicated accessibility line
- ASL interpreters available with 7-day advance request

- No outside food or beverages
- Bags subject to search
- No weapons permitted
- Age restrictions vary by event
- No smoking within venue premises

- Children under 2 typically free on lap
- Children 3-12 often require child ticket
- Parental guidance recommended for explicit performances
- Some shows may have specific age restrictions

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