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- Main venue contact: (413) 886-6000
- Event information: (413) 886-6100
- Box office: (413) 886-6050
- Located at main box office entrance
- Valid photo ID required for pickup
- Tickets available 1 hour before event start
- Unclaimed tickets released 30 minutes before event
- MGM Springfield garage parking available
- Validated parking for event attendees
- Rates vary by event duration
- Accessible parking spaces near main entrance
- Some street parking in downtown Springfield
- Wheelchair accessible spaces
- Companion seats next to accessible spaces
- Elevators to all levels
- Assistive listening devices available
- Request accommodations 48 hours in advance
- No outside food or beverages
- Bags subject to search
- No weapons permitted
- Professional cameras/recording equipment prohibited
- Must be 18+ for certain events
- Children under 12 require adult supervision
- Some events may have age restrictions
- Infant/child ticket policies vary by event
- Recommended age limits posted for specific performances
