Train

- Main Box Office: (214) 671-0010
- Fair Park Administration: (214) 670-8400
- Guest Services: (214) 671-0010

- Will Call window located at main box office entrance
- Available during Box Office hours and event day
- Doors typically open 1-2 hours before event start
- Valid photo ID required for ticket pickup
- Advance reservation required for will call tickets

- Free parking available in Fair Park lots surrounding venue
- Multiple lot options with varying proximity to pavilion
- ADA accessible parking spaces available near entrance
- Arrive early for events as lots fill quickly
- Street parking also available in surrounding Fair Park area

- ADA accessible seating throughout pavilion
- Wheelchair spaces with companion seating available
- Accessible restroom facilities on-site
- Accessible entrance and egress routes
- Contact Box Office at (214) 671-0010 for specific accessible seating requests
- Service animals welcome

- No outside beverages or food (exceptions for medical needs)
- No professional cameras or recording equipment
- Bags and purses subject to search
- No weapons or illegal items permitted
- Smoking prohibited except in designated areas
- Venue reserves right to deny entry
- Event cancellation policy applies per ticket terms

- Children under 2 typically free if not occupying seat
- All seated children require ticket
- Parent/guardian supervision required at all times
- Children subject to all venue policies
- Age restrictions may apply to specific events (verify per event)
- Check event-specific policies for age recommendations