- Main Box Office: (847) 635-6601
- Ticketmaster Customer Service: (800) 745-3000
- Located at main box office entrance
- Valid photo ID required for pickup
- Arrive at least 60 minutes before event start time
- Electronic and print-at-home tickets also available
- On-site parking available
- Parking fees range $15-$25 depending on event
- Multiple lots surrounding arena
- Handicap parking near main entrances
- Carpooling recommended for high-attendance events
- ADA compliant seating throughout venue
- Wheelchair accessible spaces on multiple levels
- Companion seats available
- Elevators and ramps for easy navigation
- Contact venue directly for specific accommodation needs
- No outside food or beverages
- Clear bag policy in effect
- No professional cameras without media credentials
- Valid government-issued ID required
- No re-entry once exiting venue
- Children under 2 typically free on lap
- Children 2+ require full-price ticket
- Some events may have specific age restrictions
- Recommended minimum age varies by event type
- Parental guidance suggested for certain performances