- Main Box Office: (830) 606-9020
- General Venue Inquiries: (830) 302-3000
- Located at main entrance
- Valid Photo ID required for pickup
- Open 90 minutes before event start time
- Tickets must be claimed at least 30 minutes before show
- On-site parking available
- Designated lots with attendants
- Estimated cost: $10-$20 per vehicle
- Carpooling recommended during peak events
- Some handicap parking near entrance
- Reserved wheelchair accessible spaces
- Companion seats available next to accessible areas
- Ramps and designated pathways
- Staff assistance upon request
- No outside food or beverages
- No professional cameras
- No weapons
- No large bags or backpacks
- Must be 18+ for some shows (varies by event)
- Valid government-issued ID required
- Children under 2 typically free on lap
- Children 3-12 often require child ticket
- Parental discretion advised for mature content shows
- Some events may have specific age restrictions
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