- Main Reception: +48 58 520 60 00
- Guest Services: Available 24/7
- Front Desk: Direct line available during business hours
- Event Tickets: Can be arranged through concierge
- Reservations: Pre-check-in available with valid ID
- Special Requests: Contact reception at least 24 hours in advance
- Group Arrangements: Dedicated group coordinator available
- On-site Parking: Available (paid)
- Valet Parking: Premium service available
- Parking Rate: Approximately 50-60 PLN per day
- Reserved Spaces: Can be pre-arranged
- EV Charging: Limited charging stations available
- Wheelchair Accessible: Rooms and common areas accessible
- Accessible Bathrooms: Available in designated rooms
- Elevator Access: Throughout the hotel
- Accessible Dining: Restaurant seating accommodations provided
- Accessible Parking: Reserved spaces near entrance available
- Check-in: 15:00 / Check-out: 11:00
- Valid ID Required: For all guests during registration
- Smoking Policy: Non-smoking rooms standard; designated smoking areas available
- Noise Policy: Quiet hours 22:00 - 07:00
- Pet Policy: Select rooms pet-friendly (additional fee applies)
- Guest Conduct: Standard hotel conduct policies apply
- Children Welcome: All ages accommodated
- Additional Bed: Available for extra charge
- Crib Availability: Free cribs provided upon request
- Kids Club: Seasonal activities available (check with reception)
- Family Rooms: Larger accommodations suitable for families
- Children Dining: Special menu options available at restaurant