- Main Reception: +34 968 36 80 00
- Event Booking: +34 968 36 80 10
- Located at main entrance lobby
- Open 1 hour before event start time
- Identification and ticket confirmation required for pickup
- Personal or group reservations can be collected
- Dedicated underground parking facility
- Approximately 300 parking spaces
- Rates: €3-€5 per event
- Accessible parking for disabled visitors near main entrance
- Designated wheelchair spaces on ground and first levels
- Companion seating available
- Elevators and ramps throughout venue
- Advanced reservation recommended for accessible seating
- No outside food or drinks
- Photography without flash permitted
- Smart casual dress code
- No large bags or backpacks
- Mobile phones must be silenced
- Children under 6 not recommended for most performances
- Children 6-12 must be accompanied by adult
- Some family-friendly events have specific age guidelines
- Booster seats available upon request