- Main Line: (518) 431-1000
- Box Office: (518) 431-1000
- Best hours to call: Tuesday-Friday 12:00 PM - 6:00 PM
- Available: Yes
- Location: Empire Live box office
- Hours: Tuesday-Friday 12:00 PM - 6:00 PM
- Arrival: Arrive 30 minutes before showtime
- ID: Photo identification required
- Unclaimed tickets released 15 minutes before start time
- Street Parking: Available on surrounding streets
- Paid Lots: Multiple lots within walking distance
- Estimates: $5-$10 per event
- Accessible Parking: Available for permit holders
- Recommendation: Arrive early for better parking spots
- Wheelchair Accessible: Yes
- Reserved Spaces: Available throughout venue
- Companion Seating: Provided
- Elevator Access: Yes
- Restrooms: Accessible facilities available
- Advance Notice: Recommended when purchasing tickets
- Age Restrictions: Vary by event; check event details
- Bag Policy: Small bags permitted; no large backpacks
- Outside Beverages: Not permitted
- Recording: Professional recording prohibited
- Venue Conduct: Standard concert etiquette expected
- Doors Lock: Typically 15 minutes after showtime begins
- Infants: Lap children may be permitted depending on event
- Tickets Required: Generally required for children over 2 years
- Age Restrictions: Some events 18+ or 21+ only
- Parent Supervision: Required for minors
- Family Events: Check event classification for all-ages shows
- Recommendation: Verify age restrictions before purchasing
