- Main Box Office: (815) 740-2233
- General Venue Information: (815) 744-6500
- Located at main entrance ticket window
- Valid photo ID required for ticket pickup
- Tickets available 1 hour before event start time
- Online or phone reservation confirmation needed
- Free parking available on-site
- Designated handicap parking near main entrance
- Parking lots well-lit and monitored
- Overflow parking in adjacent areas
- Wheelchair accessible seating areas
- Companion seats adjacent to wheelchair spaces
- Elevators and ramps throughout venue
- Staff assistance available upon request
- No outside food or beverages
- No smoking inside facility
- Bags subject to search
- Professional cameras/recording equipment prohibited
- Appropriate attire required
- Children under 12 must be accompanied by adult
- Age restrictions may vary by event type
- Some events may have specific minor guidelines
- Infant/toddler policies depend on individual event requirements