LIVE Trust Please note that there is a £1 levy to each ticket sold for the LIVE Trust - £1 from every ticket (included within the facility fee at checkout) sold on the tour will be donated to LIVE Trust, protecting, expanding and supporting grassroots music in the UK. Charity Number 121125. A bag policy is in place. It's part of the enhanced security measures for all major events and means you can only take handbags and other small bags (no larger than 35cm x 40cm x 19cm) into the arena with you. You should arrive as early as possible and allow more time for security checks when arriving at the venue. These extra checks may increase the length of queues so please give yourself plenty of time to arrive and enter the venue.
Under 14's must be accompanied by an adult aged 18 or over. Maximum of 8 tickets per person. 1. Your ticket is a personal, revocable license and remains the property of the promoters, who may request its surrender at any time. 2. Tickets are sold directly to you, the consumer. Any business or trader purchases in violation of terms will be cancelled. By accepting these terms, you confirm you are a consumer. 3. Tickets IMMEDIATELY BECOME INVALID if resold OR OFFERED FOR SALE, except through the Artist's official resale channels or authorized fan-to-fan exchanges. Resale via third parties or unauthorized outlets, including auction sites, is not valid. 4. A maximum of 8 tickets per person allowed. 5. Only tickets purchased through approved agents are valid for admission. The venue reserves the right to refuse entry.
Box Office: 0115 853a 3000
Collect at the venue on the day from when the door open. Take the credit card and Ticketmaster reference number
Parking available at Fletcher Gate, Stoney St, and Broadmarsh.
The venue is accessible to disabled visitors, with a lift and level entrances. Please call 0115 853 3002 for disabled bookings.
Bag Policy - As part of the enhanced security measures for all major events, you can only take handbags and other small bags (no larger than 35cm x 40cm x 19cm) into the arena with you. Please note that anyone with a larger bag than this will not be admitted into the venue. You should arrive as early as possible and allow more time for security checks when arriving at the venue. These extra checks may increase the length of queues so please give yourself plenty of time to arrive and enter the venue. Consumption of customers own food/drink is prohibited. Smoking is not permitted.
Children under two years old do not need to buy a ticket for Disney on Ice. Please obtain a free babe in arms ticket from the box office upon arrival.