Urzila Carlson

• Main Reception: +64 9 978 8000
• Event Booking: +64 9 978 8001
• Customer Service: +64 9 978 8002

• Located at Main Entrance Lobby
• Open 2 hours before event start time
• Valid government-issued photo ID required for ticket pickup
• Advance online reservation recommended

• Secured Underground Parking Available
• Capacity for 500+ vehicles
• Rates: NZD $15 per day
• Disability Parking Spots Near Entrance
• Electric Vehicle Charging Stations

• Wheelchair Accessible Spaces in All Halls
• Companion Seating Adjacent to Wheelchair Zones
• Elevators and Ramps Throughout Venue
• Assistive Listening Devices Available

• Business Formal Attire for Most Conferences
• No Outside Food or Beverages
• No Smoking Anywhere on Premises
• Photography Restricted During Some Events
• Security Screening at Entrance

• Children Under 12 Require Adult Supervision
• Age Restrictions Vary by Event Type
• Family-Friendly Events Have Specific Child Admission Policies
• No Unaccompanied Minors Allowed