- Main Box Office: (309) 673-8900
- Administration: (309) 494-0800
- Located at main box office entrance
- Valid photo ID required
- Tickets available 1 hour before event start
- Electronic ticket pickup also available
- On-site parking garage adjacent to arena
- Street parking available
- Handicap parking near main entrance
- Typical rates: $5-$15 depending on event
- Located on multiple levels
- Wheelchair accessible spaces
- Companion seats available
- Accessible restrooms nearby
- Staff assistance upon request
- No outside food or beverages
- Clear bag policy enforced
- No professional cameras
- No weapons permitted
- Valid ticket required for entry
- Children under 2 typically free with paying adult
- Some events may require ticket for all ages
- Recommended age limits vary by event type
- Parental guidance suggested for certain performances