ACCESSIBILITY - Accessible seating is available online through Ticketmaster by filtering on the ADA Icon and selecting Accessible Seats. Note: the Carolina Theatre has the original, historic stairs in the balcony. Please take that into consideration when buying balcony tickets. CASHLESS VENUE - the Carolina Theatre services all credit and debit payments only. No cash accepted at the box office or bar. BAG POLICY - We encourage you to pack light with only the necessities to make the entry process as soon as possible. Bags are allowed and are subject to search upon entry. Exceptions will be made for necessary medical equipment or accommodations.

- Main Box Office: (704) 547-3130
- Administrative Office: (704) 547-3100

- Located at main box office entrance
- Valid photo ID required for pickup
- Available 1 hour before performance start time
- Tickets can be collected by original purchaser or authorized representative

- Nearby public parking garages
- Street parking available
- Parking rates vary by event
- Some nearby lots offer pre-purchase parking passes
- Recommended to arrive 30-45 minutes early for parking

- Wheelchair accessible spaces
- Companion seating available
- Assistive listening devices provided
- Located on multiple levels with elevator access
- Must be reserved in advance through box office

- No outside food or beverages
- Photography/recording typically prohibited during performances
- Mobile phones must be silenced
- Business casual to formal attire recommended
- No large bags or backpacks

- Age restrictions vary by performance
- Children under 5 typically not permitted
- Some family-friendly shows have specific age guidelines
- Booster seats available upon request
- Parental discretion advised for mature content performances

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