- Main Athletics Office: (718) 990-6161
- St. John's University Athletics: (718) 990-6382
- Located at main arena entrance
- Valid photo ID required for ticket pickup
- Opens 90 minutes before event start time
- Online and phone ticket purchases eligible
- On-campus parking available
- Designated visitor parking lots
- Limited free parking
- Paid parking options near arena
- Carpooling recommended during peak events
- ADA compliant seating
- Wheelchair accessible spaces
- Companion seats available
- Elevator access to all levels
- Accessible restrooms
- No outside food or drinks
- Clear bag policy in effect
- No professional camera equipment
- No re-entry
- Must have valid ticket for admission
- Children under 3 free with paying adult
- Children 3-12 require child ticket
- Recommended age minimum of 5 for basketball games
- Strollers not permitted inside arena