- Main Office: (434) 982-5466
- Ticket Information: (800) 542-8821
- Located at main arena entrance
- Open 2 hours before event start time
- Valid Photo ID required for ticket pickup
- Original purchasing credit card may be requested
- On-site parking available
- Standard parking rate: $10-$20 per vehicle
- Accessible parking near main entrance
- Dedicated shuttle services for large events
- Wheelchair accessible seating
- Companion seats available
- Elevator access to all levels
- Assistive listening devices upon request
- No outside food or beverages
- Bags subject to search
- No professional cameras
- No weapons permitted
- No re-entry policy
- Children under 2 typically free on lap
- Children 2+ require ticket
- Some events may have specific age restrictions
- Recommended minimum age varies by event type
