- Main Office: +44 20 7766 1100
- Event Booking: +44 20 7766 1155
- Located at main entrance hall
- Ticket pickup available 1 hour before performance
- Valid photo ID required
- Electronic ticket confirmations accepted
- Limited on-street parking in Trafalgar Square area
- Nearest public parking: NCP Car Park at Whitcomb Street
- Recommended: Use public transportation (Tube: Charing Cross)
- Wheelchair accessible ground floor
- Designated wheelchair spaces in concert hall
- Assistive listening devices available
- Step-free entrance from Trafalgar Square
- Smart casual attire recommended
- No food or drinks in main sanctuary
- Photography permitted with prior permission
- Silent mobile devices during services/performances
- Children welcome during family-friendly events
- Quiet area available for parents with young children
- Sunday school programs for ages 3-12
- Child ticket rates for concerts