- Main switchboard: +43 (0)3127 2444
- Box office: +43 (0)3127 2444-20
- Contact hours: Tuesday-Friday 9:00-12:00 and 14:00-17:00

- Tickets available for pickup at box office during office hours
- Pickup required at least 30 minutes before event start
- Identification may be required
- Contact venue at least 24 hours in advance for will-call arrangements

- Limited on-site parking available
- Public parking nearby in Gratkorn town center
- Street parking available in surrounding areas
- Approximately 5-10 minute walk from train station

- Wheelchair accessible seating in main hall
- Accessible restroom facilities available
- Ground floor entrance with ramp access
- Companion seating available for attendants
- Please notify box office when booking for specific accessibility needs

- Doors open 30 minutes before start time
- Latecomer seating at discretion of ushers
- No photography or recording without permission
- Mobile devices on silent during performances
- No outside food or beverages in main hall
- Dress code: Smart casual recommended for evening events

- Children under 3 years: Not permitted in main performances
- Ages 3-15: Discounted tickets available (up to 25% off)
- Family packages available for selected events
- Children must be supervised by responsible adult at all times
- Special family-friendly programming scheduled regularly
- School group discounts available with advance booking

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