Waterloo Black Hawks

- Main Box Office: (319) 273-2850
- Administration: (319) 273-2849
- For event-specific inquiries, contact the box office during business hours

- Will Call window located at main box office entrance
- Available same-day of event during box office hours
- Arrive 30 minutes early for event start time
- Valid photo ID required for pickup
- Tickets must be claimed by event start time

- Free parking available in adjacent lots
- Multiple parking areas surrounding venue
- Accessible parking spaces near main entrance
- Parking lot attendants available during major events
- Street parking available in surrounding areas

- ADA-accessible seating throughout venue
- Wheelchair accessible spaces with companion seating
- Accessible restrooms on multiple levels
- Elevator access to all seating areas
- Contact box office in advance for specific accessibility needs

- Valid ticket required for entry
- Outside food and beverages not permitted
- Professional cameras and recording devices prohibited without permission
- Arrive early to allow time for entry
- Prohibited items: weapons, illegal substances, large bags
- Venue rules subject to event-specific policies

- Children require tickets for most events
- Specific age restrictions vary by event type
- Infants may sit on lap if no ticket required (event dependent)
- Family-friendly events typically encourage children attendance
- Check specific event details for age-appropriate content
- Contact venue for questions about children's ticket policies