- Main Line: (250) 469-8800
- Box Office: (250) 762-7211
- Located at main box office entrance
- Valid photo ID required for ticket pickup
- Tickets available 1 hour before event start time
- Advance pickup recommended
- On-site parking available
- Street parking on Water Street
- Nearby public parking lots
- Estimated parking fee: $5-$10 per event
- Accessible parking spaces near main entrance
- Designated wheelchair spaces
- Companion seating available
- Elevator access to all levels
- Assistive listening devices upon request
- No outside food or beverages
- No professional cameras
- Clear bag policy in effect
- No re-entry once exiting venue
- Proper attire required
- Children under 2 typically free with accompanying adult
- Children 3-12 may require reduced-price ticket
- Specific age restrictions vary by event type
- Parental discretion advised for mature content events
