- Main Box Office: (214) 649-1099
- For general inquiries and ticket purchases, call during business hours
- Best time to reach: Tuesday-Saturday, 10:00 AM - 6:00 PM
- Will Call window located at main entrance
- Hours: Open 1 hour before show start time through end of event
- Valid photo ID required for ticket pickup
- Tickets must be picked up in name of reservation
- Arrive early during busy show times
- Street parking available in surrounding Uptown Dallas area
- Metered parking on nearby streets (pay attention to time restrictions)
- Private lots available within walking distance (fees may apply)
- Recommend arriving early for convenient parking
- Public parking garages nearby
- Wheelchair accessible seating available throughout venue
- Designated accessible spaces in orchestra section
- Companion seating available
- Accessible restrooms on main floor
- Call (214) 649-1099 to arrange accessible accommodations
- Elevator access to all seating levels
- Valid ticket required for entry
- Doors typically open 30 minutes before showtime
- No outside beverages or recording devices
- Venue has full bar and concessions
- Seating is assigned per ticket
- Respect venue policies and staff instructions
- Age restrictions vary by event and performer
- Some shows have minimum age requirements
- Children under 2 may not require a ticket for some events (verify with box office)
- Call (214) 649-1099 to confirm child policies for specific shows
- Parental supervision required for minors
- No refunds for children unable to attend due to age restrictions
