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Under 14s must be accompanied by an adult over 18. A ticket limit of 6 per person and per card applies. Tickets in excess of 6 will be cancelled.
Collect from the venue on the day of the show during Box Office opening hours. Take the credit card used to make the booking and Ticketmaster reference number with you. The cardholder will be required to sign for the tickets.
NCP car park at Sandgate Road (opposite the venue) Free street parking after 18:00.
Disabled access is available at the main entrance and at the car park tunnel entrance. There are lifts to all levels. Guide dogs are permitted in all areas with the patron Disabled toilets Induction loop for the hard of hearing On-site assistance is available Customers should phone the venue on 01303 228600 or email access4all.leascliffhall@clearchannel.co.uk if any special arrangements need to be made in advance of their visit.
The rules regarding the use of cameras, video cameras, audio recording devices and the consumption of food vary according to the event. Mobile phones must be switched off. Bottles, cans and alcohol are only permitted if they have been bought at the venue. Smoking is permitted but only at certain events. To enquire about rules and restrictions for a specific event, call the venue on 01303 228600.
Babes-in-arms (children under 2 years old) will not be allowed in the theatre. Children aged 2 - 15 years old shall require their own ticket, which shall be at full price if no child concessions are available at the time of booking. Accompanying adults will be asked to remove any noisy children.
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