Under 14s must be accompanied by an adult over 18. A max of 6 tickets per person and per household applies. Tickets in excess of 6 will be cancelled.
Collect from the venue on the day of the show during box office opening hours. Take the credit card used to make the booking and Ticketmaster reference number with you. The cardholder will be required to sign for the tickets.
Park and ride: Parking in the city centre is strictly limited and it is recommended to use the city park and ride service. A bus service links four car parks located adjacent to the ring road with the City centre. These car parks are: Peartree (to the north, off A34). Thornhill (to the east, off A40). Redbridge (to the south, off A4142). Seacourt (to the west, off A34). Nearest City Centre Car Park: Gloucester Green, accessed via Beaumont Street.
The venue is accessible to disabled patrons Wide street level entrance Lowered counter at box office Accessible toilets at ground level Lift to take wheelchair users to the wheelchair seating area For further details please email access4all.newtheatreoxford@theambassadors.com Infrared loop system fitted please speak to a member of staff for assistance on arrival. Guide dogs are welcome in the auditorium
Recording of the event is solely at the artists / producers discretion. Show specific notices are on display in the main entrance foyer. Drinking water only is allowed to be brought into the theatre. Drinks purchased from our bars can be taken into the auditorium, unless the show / artist has dictated otherwise (information will be on display in the main entrance foyer) Smoking is strictly prohibited anywhere on the premises. Customers can smoke in Victoria Court but will be asked to present their tickets again when re-entering.
Under 5s will not be admitted, other than to those shows that have been deemed “Family” performances. Under 16s must be accompanied by an adult. Parents and/or supervisors are responsible for supervising children in their care at all times and supervision of children shall be not less than 1 adult per 10 children. The Management reserves the right to ask parents / supervisors to remove children if, in the opinion of the Management, they are causing a disturbance
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