- Main Line: (815) 469-9494
- Best for reservations and event inquiries
- Call during business hours for fastest response
- Will Call window available during event hours
- Bring photo ID and reference name for ticket pickup
- Arrive at least 30 minutes before event start time
- Tickets must be claimed by name only
- On-site parking available
- Street parking available in surrounding area
- Free parking for patrons
- Ample parking during off-peak hours
- Limited parking during major events; arrive early
- Wheelchair accessible seating available
- ADA compliant facilities throughout venue
- Accessible restrooms on-site
- Designated accessible parking spaces
- Contact venue in advance for specific accommodation needs
- Must be 21+ with valid ID for full bar access
- Dress code enforced; no athletic wear or tank tops for men
- No outside beverages permitted
- Professional security present
- Respect venue policies and staff instructions
- Photography/recording policies vary by event
- All-ages shows permitted with parental supervision when scheduled
- No alcohol service to minors
- Valid ID required for age verification
- Children must be accompanied by adult (21+)
- Specific age policies depend on event type; contact venue for details