No refunds - no exceptions. Lineups and times are subject to change. Any ticket suspected of being purchased for the sole purpose of reselling can be canceled at the discretion of FIVE and/or TicketWeb. Tickets purchased from 3rd party resellers or any other ticketing websites are not allowed. Valid government-issued photo ID may be required for entry to age-restricted events. All minors (under 18) must be accompanied by an adult at any all ages show. Tickets available at the door (if not sold out). No re-entry.
All tickets on the floor & mezzanine are general admission, standing room only. Limited seating will be available for mezzanine ticket holders on a first come, first served basis. The mezzanine is 21+ ONLY. --Ticket prices include all fees and taxes. Tickets purchased in person have reduced fees.Tickets can be purchased at the FIVE box office every Friday 10am-4pm or at Tiger Records every day from 10am-8pm.FIVE Box Office - 1028 Park St, Jacksonville, FL 32204Tiger Records - 875 Stockton Street, Jacksonville, FL 32204--PLEASE NOTE - FIVE is a cashless venue. Only debit or credit cards are accepted at our bars, box office and guest services window. Please plan accordingly.PLEASE RIDESHARE - Parking is limited around the venue. We strongly recommend using rideshare apps like Uber or Lyft for transportation to and from the venue. There is a designated rideshare pick up / drop off location near the entrance for your convenience. --Need an Access Code? Sign up for our newsletter to get new show announcements, exclusive presale codes, rental discounts and more. Sign up HERE.*Presale codes are usually sent out on Thursdays at 10am as part of our weekly newsletter. Presale tickets are available online only.
• Main Contact: (904) 638-7855
• Venue Management: (904) 638-7856
• Located at main entrance
• Valid photo ID required
• Pickup available 1 hour before event start
• Online ticket confirmation recommended
• Street parking available
• Limited on-site parking
• Nearby public parking lots within walking distance
• Some metered street parking
• ADA compliant venue
• Wheelchair accessible areas
• Designated spaces for mobility-impaired guests
• Companion seating available
• Must be 21+ for certain events
• No outside food or beverages
• No large bags or backpacks
• Professional camera/recording equipment prohibited
• Minors not permitted after 9:00 PM
• Some all-ages events may be scheduled
• Must be accompanied by adult for specific performances