- Main contact: (931) 516-2356
- Ticketing information: (931) 265-2270
- Located at main entrance ticket window
- Valid photo ID required for pickup
- Tickets available 1 hour before event start time
- Arrive early for processing
- Free on-site parking
- Large designated parking area
- Gravel and paved parking surfaces
- Shuttle services available for large events
- ADA compliant facilities
- Wheelchair accessible entrances
- Designated seating areas for mobility-impaired guests
- Assistive listening devices available
- No outside food or beverages
- No pets (service animals allowed)
- Photography permitted for personal use
- Wear comfortable walking shoes
- Bring layers for cave temperature
- Children under 12 must be accompanied by adult
- Stroller and carrier restrictions in cave areas
- Recommended age 5+ for cave tours
- Child ticket pricing available