- Main Venue: (707) 986-6000
- Box Office: (707) 986-6001
- Guest Services: (707) 986-6100
- Hours: Call for specific department hours
- Location: Main box office at event center entrance
- Hours: Open 2 hours before events, last call 30 minutes before start time
- Accepted ID: Valid government-issued photo ID required
- Tickets held under name provided at purchase
- Lost ticket replacement available with valid ID
- Complimentary self-parking available
- Valet parking available (fee applies)
- Ample parking in resort lot
- ADA accessible parking spaces available
- Lot may fill during major events; arrive early
- Validation or parking passes may apply per event
- Wheelchair accessible seating throughout venue
- Companion seating available for attendants
- Accessible restrooms on-site
- Elevators and ramps for easy navigation
- Service animals welcome
- Advance notice recommended for accessibility needs
- Contact venue 48 hours prior for specific accommodations
- Valid ID required for entry (21+ for casino areas)
- Outside food and beverages not permitted
- Professional cameras and recording devices may be prohibited
- Smoking restricted to designated casino areas
- Arrive 30-45 minutes before event start
- Bag policy enforced; small bags recommended
- Respect venue policies and staff directives
- Loud or disruptive behavior not tolerated
- Age restrictions vary by event type and performer
- Children allowed at family-friendly daytime events
- Evening and adult-oriented shows may have 18+ or 21+ restrictions
- Children under 18 may require parent/guardian supervision
- No unattended minors in casino areas
- Children typically permitted at dining and resort facilities
- Check specific event details for age restrictions
- Ticket prices may differ for children