- Main Office: +48 22 547 80 00
- Information Desk: +48 22 547 80 50
- Best time to call: Tuesday-Friday, 9:00 AM - 4:00 PM (Warsaw local time)
- Tickets available at main entrance
- Pre-booked tickets can be collected 15 minutes before visit
- Digital tickets via email accepted
- Present confirmation email or booking reference number
- Group bookings (10+): Contact in advance for arranged pick-up
- Street Parking: Available in surrounding neighborhood (paid zones apply)
- Nearby Parking Lot: Public paid parking within 200 meters
- Accessibility Parking: Limited spaces for disabled visitors near entrance
- Public Transport: Well-connected by Warsaw Metro and tram system recommended
- Wheelchair Accessible: Yes, all exhibition areas accessible
- Accessible Restrooms: Available on premises
- Elevators: Present for multi-level access
- Seating: Benches provided throughout galleries
- Assistance Dogs: Permitted
- Mobility Aids: Wheelchairs and scooters accommodated
- No flash photography in exhibitions
- Respect artifact integrity - do not touch displays
- Maintain quiet atmosphere in galleries
- Large bags may require storage at entrance
- Children must be supervised by adults
- Eating and drinking allowed only in designated areas
- Children under 18: Reduced admission rates
- Children under 7: Free entry
- Supervision Required: Children under 12 must be with accompanying adult
- Educational Programs: Special family tours available on weekends
- Interactive Zones: Some areas designed for younger visitors
- Stroller-Friendly: Accessible pathways suitable for strollers