- Main Box Office: (828) 693-0731
- Administrative Office: (828) 693-0904
- Available for pre-purchased tickets
- Pickup at box office with valid photo ID
- Can be collected 1 hour before performance start time
- Free on-site parking
- Limited handicap parking near venue entrance
- Street parking available in Flat Rock Village
- Complimentary shuttle for larger events
- Wheelchair accessible seating
- Companion seats adjacent to wheelchair spaces
- Assistive listening devices available
- Ground floor and ramp access
- No outside food or drinks
- Photography and recording prohibited during performances
- Cell phones must be silenced
- Business casual attire recommended
- Children 5 and older welcome
- Children under 5 not recommended for most productions
- Some family-friendly shows have specific age guidelines
- Booster seats available upon request