- Main Stadium Office: (502) 852-6652
- Ticket Office: (502) 852-5739
- Guest Services: (502) 852-6652
- For event-specific inquiries, contact the event organizer directly
- Will-call window located at main stadium entrance
- Available 2 hours before event start time through 30 minutes after start
- Bring photo ID and confirmation email/confirmation number
- Tickets must be picked up under the name provided at purchase
- Complimentary general parking available in stadium lots
- Multiple parking areas surrounding venue
- ADA accessible parking available with valid permit
- Arrive early for optimal parking availability on high-demand event days
- Parking attendants on duty during events
- ADA accessible seating throughout stadium
- Wheelchair accessible spaces in premium and general seating areas
- Companion seating available adjacent to accessible spaces
- Accessible restrooms located on multiple concourse levels
- Elevators available for upper level access
- Contact ticket office in advance for specific accessible seating requests
- Valid ticket required for entry
- Prohibited items: weapons, outside food/beverages (exceptions for medical), large bags, recording devices for commercial use
- Clear bag policy may be in effect; check specific event guidelines
- Smoking prohibited throughout stadium
- Guests must follow venue staff instructions
- Entry gates close at published start time
- Children of all ages welcome with valid ticket
- Infants typically do not require tickets if held during event
- Children must be supervised by responsible adult at all times
- Age-appropriate behavior expected in seating areas
- Kids eat free or discounted meal options available at concessions on select events
