Palace of Culture and Science

- Main Reception: +48 22 656 76 00
- Ticket Office: +48 22 656 76 20
- General Inquiries: +48 22 656 76 00
- Hours: Monday-Friday 8:00 AM - 6:00 PM

- Will Call Window: Located at main ticket office on ground floor
- Hours: 30 minutes before event start until 15 minutes before show begins
- Identification Required: Valid ID must be presented
- Recommendation: Arrive at least 20 minutes before event start time
- Online tickets may be retrieved via email confirmation

- On-site Parking: Limited parking available in adjacent commercial parking lots
- Palace Parking Garage: Nearby paid parking structure (approximately 100-200 spaces)
- Street Parking: Available in surrounding area (time-limited zones apply)
- Public Transportation: Recommended - accessible via Metro lines 1 & 2, trams, and buses
- Parking Rates: Approximately 3-5 PLN per hour (subject to change)

- Wheelchair Accessible Seats: Available in most venues and theaters throughout the complex
- Accessible Entrances: Multiple ramps and elevators throughout the building
- Accessible Restrooms: Located on each floor
- Companion Seating: Available for caregivers accompanying patrons with disabilities
- Advance Notice: Recommended to inform staff of accessibility needs when purchasing tickets
- Elevator Access: All floors accessible by elevator

- Ticket Policy: Tickets non-refundable unless event is cancelled
- Entry: Valid ticket or confirmation required for all events
- Photography: Professional photography and video recording prohibited in cultural venues (unless permitted event)
- Conduct: Disruptive behavior may result in removal from venue
- Age Restrictions: Some events may have age limits (varies by performance type)
- Food & Beverages: Outside food prohibited; venue restaurants and cafes available
- Bags & Belongings: Small personal bags permitted; larger bags subject to security screening

- Age Policy: Children of all ages permitted (age restrictions vary by specific event)
- Infants: Strollers allowed in common areas; check with individual theaters regarding seating
- Supervision: Children under 12 should be accompanied by adult guardian
- Special Programming: Children's events and family shows regularly scheduled
- Ticket Discounts: Reduced prices typically available for children aged 3-12
- Children Under 3: Free admission at some events (confirmation required)
- Behavioral Expectations: Children must follow venue conduct rules; disruptive behavior may result in removal