- Main Box Office: (304) 345-1648
- General Venue Information: (304) 345-6500
- Located at main entrance box office
- Bring valid photo ID
- Tickets must be picked up at least 1 hour before event start time
- Ticketholder's name must match ID
- On-site parking available
- Designated handicap parking near venue entrances
- Parking fees may vary by event
- Recommended to arrive 45-60 minutes before event start time
- Wheelchair accessible seating on multiple levels
- Companion seats available beside wheelchair spaces
- Accessible entrances and restrooms
- Service animal friendly
- No outside food or beverages
- No professional cameras or recording equipment
- Clear bag policy in effect
- No weapons permitted
- Valid ticket required for entry
- Children under 2 typically free if seated on parent's lap
- Children 2+ require full-price ticket
- Some events may have specific age restrictions
- Parental discretion advised for mature content events
