- Main Office: (817) 704-3000
- Event Information: (817) 704-3010
- Located at main entrance
- Valid photo ID required
- Tickets must be picked up 1 hour before event start time
- Digital and printed ticket confirmations accepted
- On-site parking available
- Dedicated parking lot with approximately 300 spaces
- ADA compliant parking near main entrance
- Parking fees may vary by event
- Carpooling recommended during large tournaments
- Wheelchair accessible seating areas
- Companion seats available
- Elevators to all levels
- Assistive listening devices upon request
- No outside food or beverages
- Valid ID required for age-restricted events
- No professional recording equipment
- Clear bag policy in effect
- No weapons permitted
- Children under 12 must be accompanied by adult
- Some events may have specific age restrictions
- Recommended age varies by tournament/event type
- Parental discretion advised for competitive gaming events