- Main Reception: +49 (0)361 40090
- Event Booking: +49 (0)361 400930
- Located at main entrance hall
- Valid government-issued photo ID required
- Ticket pickup available 1-2 hours before event start
- Online ticket holders receive priority service
- On-site parking available
- Approximately 500 parking spaces
- Designated areas for disabled parking
- Parking fees typically range from €5-€10 per day
- Wheelchair accessible spaces in all halls
- Companion seats available
- Elevators and ramps throughout venue
- Special assistance can be requested in advance
- No outside food or drinks
- Security checks at entrance
- Professional camera/recording equipment requires special permission
- No smoking inside venue
- Children under 12 must be accompanied by adult
- Age restrictions vary by specific event
- Some events offer family/child tickets
- Stroller parking available near main entrance