- Main venue: +49 (0)371 4881-0
- Box office: +49 (0)371 4881-222
- Located at main entrance lobby
- ID or booking confirmation required for pickup
- Opens 1 hour before event start
- Tickets can be held up to 30 minutes before performance
- Dedicated parking lot adjacent to venue
- Street parking available on Theaterstraße
- Disabled parking spaces near main entrance
- Parking fees apply during events
- Designated wheelchair spaces on ground level
- Companion seats available
- Elevators to all levels
- Assistive listening devices available
- No outside food or drinks
- Photography/recording prohibited during performances
- Smart casual attire recommended
- No pets allowed (except service animals)
- Children under 6 generally not recommended for complex performances
- Child ticket rates available for select events
- Booster seats provided upon request
- Family-friendly performances have specific age guidelines