- Main Box Office: +52 33 3614 4169
- Administrative Office: +52 33 3614 4171
- Located at main box office entrance
- Valid photo ID required for pickup
- Arrive minimum 1 hour before performance
- Tickets held for 30 minutes before show time
- Limited on-site parking available
- Nearby public parking lots within 2-3 blocks
- Street parking with metered zones
- Recommended to arrive early for parking
- Wheelchair accessible seating locations
- Companion seats adjacent to accessible spaces
- Elevator access to all levels
- Assistive listening devices available upon request
- Professional attire recommended
- No outside food or drinks
- Photography/recording prohibited during performances
- Mobile phones must be silenced
- Late seating during performance intervals only
- Children 5 and older permitted
- Children under 5 not recommended
- Must have own ticket for seated performance
- Discretion of venue management applies