- Main Office: (951) 657-2605
- Ticket Information: (951) 928-9333
- Located at main ticket office
- Available for advance and group ticket reservations
- Must present ID and confirmation number
- Pickup available 30 minutes before scheduled tour/ride
- Free on-site parking
- Large lot with designated handicap spaces
- RV and bus parking available
- Gravel and paved parking areas
- No overnight parking permitted
- Wheelchair accessible train cars
- Ramps at station platforms
- Designated seating areas for mobility-impaired visitors
- Assistance available upon request
- Service animal friendly
- No outside food or drinks
- Photography permitted
- Closed-toe shoes recommended
- Children must be supervised
- No smoking on museum grounds
- Appropriate attire required
- Children under 3: Free admission
- Children 4-12: Discounted rates
- Supervised children welcome
- Family-friendly exhibits and train rides
- Height restrictions may apply for certain train experiences