- Main venue contact: +52 55 5237 1200
- Event information line: +52 55 5237 1250
- Located at main stadium entrance
- Valid government-issued photo ID required
- Ticket pickup available 2 hours before event
- Electronic ticket confirmation necessary
- Group ticket pickups have designated separate line
- On-site parking available
- Approximately 2,500 vehicle capacity
- Parking fees range $10-$25 USD
- VIP and preferred parking options
- Recommended to arrive early during major events
- Dedicated wheelchair accessible sections
- Companion seating available
- Elevators and ramps throughout venue
- Staff assistance for disabled guests
- Advanced reservation recommended
- No outside food or beverages
- Clear bag policy enforced
- No professional cameras
- Valid identification required
- No weapons allowed
- Age restrictions may apply per event
- Children under 3 typically free
- Children 3-12 require child ticket
- Minors under 16 must be accompanied by adult
- Some events may have specific age restrictions
- Ear protection recommended for young children