- Main Office: (915) 534-0600
- Box Office: (915) 534-0608
- Located at main entrance ticket window
- Valid photo ID required for ticket pickup
- Opens 90 minutes before event start time
- Electronic and paper ticket confirmation needed
- On-site parking lot available
- Standard rate: $10-$15 per vehicle
- Disabled parking spaces near main entrance
- Street parking in adjacent downtown areas
- Some nearby public parking garages
- Designated wheelchair spaces in multiple sections
- Companion seating available next to accessible spaces
- Elevators and ramps throughout facility
- ADA compliant restroom facilities
- No outside food or beverages
- No weapons permitted
- Clear bag policy for most events
- Professional cameras require media credentials
- No smoking inside facility
- Children under 3 typically free with paying adult
- Some events may have specific age restrictions
- Children must have own ticket for seated events
- Recommended age limits vary by event type