- Main venue contact: (615) 538-8007
- Box office: (615) 538-8008
- Located at main box office entrance
- Valid photo ID required for pickup
- Available 1 hour before performance start time
- Tickets held until 30 minutes before show time
- Free parking on-site at The Factory complex
- Dedicated theater parking lot
- Overflow parking available in adjacent lots
- Handicap parking spaces near main entrance
- Wheelchair accessible seating
- Companion seats available
- Assistive listening devices provided
- Ground floor and ramp access
- No outside food or beverages
- No recording or photography during performances
- Cell phones must be silenced
- Business casual attire recommended
- Age-appropriate shows vary
- Children under 5 generally not permitted
- Recommended ages depend on specific performance
- Children must have own ticket for seated events
- Babes-in-arms policy varies by show
