- Main Box Office: (519) 782-4353
- Administrative Office: (519) 782-4272
- Available at theatre box office
- Must present valid photo ID
- Tickets can be picked up 30 minutes before performance start time
- Unclaimed tickets released 15 minutes before show
- Free on-site parking available
- Street parking on Wellington Street
- Accessible parking spots near theatre entrance
- Parking lot is well-lit and secure
- Wheelchair accessible seating
- Companion seats adjacent to wheelchair spaces
- Assistive listening devices available
- Ground floor entry with ramp access
- No outside food or drinks
- No recording or photography during performances
- Late seating at discretion of theatre staff
- Suggested arrival 30 minutes before show time
- Children 5 and under generally not permitted
- Age recommendations vary by specific performance
- Booster seats available for young patrons
- Family-friendly shows have specific child admission policies