- Main Reception: +52 (744) 484-7000
- Event Ticket Information: +52 (744) 484-7050
- Located at main entrance ticket window
- Valid government-issued photo ID required
- Reservation/confirmation number mandatory
- Pick-up available 1 hour before event start time
- On-site parking available
- Approximately 500 parking spaces
- Parking Fee: 100-200 Mexican Pesos
- Disabled parking near main entrance
- Wheelchair accessible sections
- Companion seating available
- Elevator access to multiple levels
- Advance notification recommended for special accommodations
- No outside food or drinks
- Bag size limited to 12x12 inches
- No professional cameras
- Age restrictions may apply depending on event
- No re-entry policy
- Children under 3 typically free with accompanying adult
- Children 3-12 require ticket
- Recommended age limits vary by event type
- Parental supervision mandatory