- Main Box Office: +52 81 8326 5000
- Customer Service: +52 81 8326 5050
- Located at main entrance
- Identification required for ticket pickup
- Opens 90 minutes before event start time
- Must bring confirmation email and matching ID
- On-site parking available
- Covered parking areas
- Approximately 3,000 parking spaces
- Rates: $10-$20 USD depending on event
- Carpooling recommended for large events
- Wheelchair accessible sections
- Companion seats available
- Elevator access to multiple levels
- Designated parking for disabled visitors
- Staff trained to assist patrons with disabilities
- No outside food or drinks
- Metal detectors at entrance
- Bag size limited to 12x12 inches
- No weapons permitted
- No professional cameras without media credentials
- Children under 3 years free on lap
- Children 4-12 require ticket
- Recommended age limits vary by event type
- Parental guidance suggested for certain performances
