- Local venue information: +52 (844) 4-15-12-34
- Municipal cultural office: +52 (844) 4-11-22-33
- Located at main entrance box office
- Valid government-issued photo ID required
- Arrive at least 45 minutes before event start time
- Unclaimed tickets released 15 minutes before performance
- On-site parking available
- Limited spaces, arrive early recommended
- Parking fee: approximately 50-100 pesos
- Designated handicap parking near main entrance
- Wheelchair accessible sections
- Companion seats available
- Assistive listening devices upon request
- Advanced notification for special accommodations preferred
- No outside food or drinks
- No recording or photography during performances
- Smart casual attire recommended
- Bags subject to security check
- Late seating during performance breaks
- Children under 5 not recommended
- Children 5-12 must be accompanied by adult
- Ticket required for children seated separately
- Quiet, well-behaved children welcome at discretion of event type
