- Main Reception: +49 831 570 70 00
- Event Booking: +49 831 570 70 11
- Located at main entrance ticket desk
- Valid photo ID required for pickup
- Tickets available 1 hour before event start
- Pre-booked tickets held for 30 minutes past event start time
- Large on-site parking area
- Parking fee: €5 per vehicle
- Disabled parking near main entrance
- Shuttle services available during large events
- Wheelchair accessible areas
- Companion seats available
- Elevators to all levels
- Designated spaces with clear sightlines
- Advanced reservation recommended
- No outside food or beverages
- No smoking inside venue
- Bag size limited to small handbags/backpacks
- Professional camera equipment requires prior authorization
- Children under 3 typically free
- Age restrictions vary by event
- Recommended minimum age depends on event type
- Parental guidance advised for certain performances
